[RU-NGI] https://glse.itep.ru/adminsupport/supporter/alex.php?t=tupd&id=1235

[Valeriy Kirichenko]

Да странный глюк, добрый вечер всем.

На первый взгляд не видно откуда старый тикет из GGUS, а содержание 
новое? еще завтра поразбираюсь. Остальные 12 тикетов сегодня нормальные.
В glse я изменил не программу на java обработки тикетов из GGUS и 
рассылки информационных сообщений, а только шаблон сообщения, маленький 
текстовый файл.

Валера Кириченко



On 11/26/2015 03:48 PM, Eygene Ryabinkin wrote:
> Thu, Nov 26, 2015 at 03:24:51PM +0300, Liudmila Stepanova wrote:
>> RDIG Trouble Ticketing System
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>> An update is available for the following ticket:
>> https://glse.itep.ru/adminsupport/supporter/alex.php?t=tupd&id=1235
>> Local ID: 1235
>> https://ggus.eu/?mode=ticket_info&ticket_id=52335
>> Ticket created by: /DC=ch/DC=cern/OU=Organic
>> Units/OU=Users/CN=malandes/CN=644124/CN=Maria Alandes Pradillo (Maria
>> Alandes)
>> Email: maria.alandes.pradillo at cern.ch Status: assigned
>> Ticket modified at GGUS by:  Maria Alandes
>> Short Description: Waiting Jobs 444444 published
>> Dear sys admin,
>>
>>   Your site is publishing 444444 Waiting Jobs. Please, refer to
>> https://wiki.egi.eu/wiki/Tools/Manuals/TS59 , to get more details on how
>> to fix
>> this problem.
>>
>>                   Thanks a lot,
>> Maria
>>
>> CRITICAL - errors 2, warnings 0, info 0 | errors=2;warnings=0;info=0
>>
>> E025 Description: GLUE Schema object hierarchy violation
>> E025 Affected DN: NA
>> E025 Affected attribute: GLUE2Share published
>> E025 Published value: GLUE2MappingPolicy missing
>>
>>
>> E022 Description: Default value published
>> E022 Affected DN: GLUE2ShareID=alice_alice_alice23.spbu.ru_ComputingElement
>>                    GLUE2ServiceID=alice23.spbu.ru_ComputingElement
>>                    GLUE2GroupID=resource
>>                    GLUE2DomainID=RU-SPbSU
>>                    o=glue
>> E022 Affected attribute: GLUE2ComputingShareWaitingJobs
>> E022 Published value: 444444
>> -------------------diary_of_steps---------------------------------------
>
> Я такого билета в GGUS про 4444444 у SPbSU вообще не вижу,
>    https://ggus.eu/?mode=ticket_search&show_columns_check[]=TICKET_TYPE&show_columns_check[]=AFFECTED_VO&show_columns_check[]=AFFECTED_SITE&show_columns_check[]=PRIORITY&show_columns_check[]=RESPONSIBLE_UNIT&show_columns_check[]=STATUS&show_columns_check[]=DATE_OF_CHANGE&show_columns_check[]=SHORT_DESCRIPTION&ticket_id=&supportunit=&su_hierarchy=0&former_su=&vo=&user=&keyword=Waiting+Jobs+444444+published&involvedsupporter=&assignedto=&affectedsite=&specattrib=none&status=&priority=&typeofproblem=all&ticket_category=all&mouarea=&date_type=creation+date&tf_radio=1&timeframe=any&from_date=26+Nov+2015&to_date=27+Nov+2015&untouched_date=&orderticketsby=REQUEST_ID&orderhow=desc&search_submit=GO!
>
> Валерий, там ничего странного не происходит с приходящим с GGUS
> или на glse?
>