Документ взят из кэша поисковой машины. Адрес оригинального документа : http://vestnik.socio.msu.ru/archive/2011/1/08.pdf Дата изменения: Mon Jan 12 15:56:48 2015 Дата индексирования: Sun Apr 10 22:35:09 2016 Кодировка:

.., . . , .. (e-mail: polevik@rambler.ru) , , , , , Quality management, total quality management, Quality assurance, management research, integrated system of quality management, quality index . , . , , . Modern tendency of market development is its integrational characteristics and involvement of all the spheres of activity. Today quality management includes not only technical and technological characteristics but also the social one. Technologies worked out by sociologists are getting more and more call ed-for by modern management.